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Ducted Heat Pump Repair and Service

Trusted Climate Control Solutions in Rocky Mount, North Carolina

When your ducted heat pump falters, you're not just losing cooling - you're compromising your home's entire climate control system. At Metro Maintenance, we understand the unique challenges of heat pump technology and its critical role in your Rocky Mount home or business. Our expert technicians, with over three decades of experience, specialize in diagnosing and repairing all makes and models of ducted heat pumps. We're committed to restoring your system's efficiency, whether it's struggling to cool in summer or heat in winter. Trust us to keep your heat pump running smoothly all year round. At Metro Maintenance, All Work is Guaranteed.

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Why Choose Metro Maintenance for Heat Pump Repair and Service?

  • Over 30 years of HVAC industry expertise
  • Certified, experienced technicians
  • Quick response times for repairs
  • Comprehensive maintenance plans
  • Work with all major heat pump brands
  • Flexible financing options
  • Serving residential and commercial clients
  • Strong community ties and reputation

Fast, Reliable Service!

Metro Maintenance has provided fast, reliable services to its customers since 1986. Our mission is to provide our customers with the best service possible! When you choose Metro Maintenance, you're choosing a team dedicated to your comfort and satisfaction in every season.

Our Comprehensive Heat Pump Repair and Service Offerings

  • Emergency Repairs
    We prioritize urgent repair needs to restore your comfort quickly.
  • Diagnostic Services
    We use advanced tools to quickly and accurately identify heat pump issues.
  • Routine Maintenance
    Regular check-ups prevent breakdowns and extend your system's lifespan.
  • Performance Tuning
    We optimize your heat pump for maximum efficiency in both heating and cooling modes.
  • Parts Replacement
    We use high-quality, compatible parts for all repairs.
  • Refrigerant Handling
    Safe and environmentally responsible refrigerant services.
  • Ductwork Inspection and Repair
    Ensure your entire HVAC system is operating efficiently.
  • Thermostat Calibration and Upgrades
    Optimize control for better comfort and energy savings.

Signs Your Heat Pump Needs Repair or Service

  • Inconsistent heating or cooling
  • Unusual noises during operation
  • Strange odors when the system is running
  • Frequent cycling on and off
  • Unexplained increase in energy bills
  • Ice formation on the outdoor unit
  • Weak airflow from vents
  • System not switching between heating and cooling modes

Maintenance Plans for Year-Round Comfort

Prevent future breakdowns and maintain peak efficiency with our comprehensive maintenance plans. Regular service can catch small issues before they become major problems, saving you money and ensuring uninterrupted comfort. Ask about our flexible plans designed to fit your needs and budget.

Our Service Process

  • Initial Contact
    Contact us via phone to describe your heat pump issues.
  • Prompt Response
    We'll schedule a service visit as quickly as possible to address your needs.
  • Thorough Inspection
    Our technicians will perform a comprehensive system check.
  • Clear Communication
    We'll explain the issue and provide upfront pricing for necessary repairs.
  • Expert Repair
    With your approval, we'll complete the repairs using quality parts and materials.
  • Final Testing
    We ensure your heat pump is functioning optimally in both heating and cooling modes before we leave.
  • Follow-up
    We check in to ensure you're satisfied with the results.

Frequently Asked Questions
About Central Heat Pump Repair and Service

How often should I have my ducted heat pump serviced?

We recommend professional servicing twice a year: once before the heating season and once before the cooling season. Regular maintenance can prevent up to 95% of repairs and extend your system's lifespan.

What's included in a typical heat pump service visit?

Our comprehensive service includes checking refrigerant levels, cleaning or replacing filters, inspecting and cleaning coils, checking electrical connections, lubricating moving parts, and ensuring proper airflow through your ductwork.

How long do ducted heat pump systems typically last?

Proper maintenance ensures a ducted heat pump system lasts 15-20 years. However, if your unit is over 10 years old and requires frequent repairs, it may be more cost-effective to consider replacement.

Can I perform any heat pump maintenance tasks myself?

Yes, you can change or clean the air filter regularly and keep the outdoor unit free of debris. However, we recommend leaving more complex tasks to our certified professionals to ensure safety and warranty compliance.

How quickly can you respond to repair requests?

At Metro Maintenance, we pride ourselves on fast, reliable service. We'll schedule your repair as quickly as possible, prioritizing based on the urgency of the situation and our current schedule. Our goal is always to restore your comfort as soon as we can.

Don't let heat pump troubles disrupt your comfort in Rocky Mount's varied climate. Trust Metro Maintenance for all your ducted heat pump repair and service needs. Our experienced team is ready to diagnose and solve any issue, big or small.

With our commitment to the best service possible, you can rest easy knowing your year-round comfort is in expert hands. Contact us today to schedule your service appointment and experience the Metro Maintenance difference. Remember, at Metro Maintenance, All Work is Guaranteed.

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What Our Customers Say

What Sets Us Apart?

At Metro Maintenance we hold ourselves to a core truth: All Work is Guaranteed. But what does this mean? We believe service should be provided with integrity, hard work, and innovation, and that we should always do what it takes to make sure our customers are happy. We will always go the extra mile to make sure you get the very best from our team, from the moment we pick up the call to support after a job is complete.

30+ Years of Experience
Members of the Rocky Mount Area Chamber of Commerce
Ripe for Revivial
Down East Partnership for Children
Southside Academy Titans

We’ve Proudly Served Rocky Mount, NC & Beyond since 1993

Our team has been dedicated to helping our community for over 30 years. We can handle any HVAC, plumbing, or electrical issue you have, and we always guarantee our work. If you need assistance, we’re here with reliable service provided with integrity.

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