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Residential Package Unit Repair and Service

Comprehensive Care for Your All-in-One Comfort System in Rocky Mount, North Carolina

When your package unit needs attention, Metro Maintenance is your trusted partner in Rocky Mount and surrounding areas. Our expert technicians understand the intricacies of these all-in-one heating and cooling systems, ensuring your home maintains optimal comfort year-round. With over three decades of experience, we're equipped to diagnose and resolve package unit issues quickly and efficiently. From minor tune-ups to major repairs, we handle all makes and models with precision and care. At Metro Maintenance, All Work is Guaranteed.

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Why Choose Metro Maintenance for Package Unit Repair and Service?

  • Over 30 years of HVAC industry expertise
  • Certified, experienced technicians specialized in package units
  • Quick response times for repairs
  • Comprehensive maintenance plans
  • Work with all major package unit brands
  • Upfront pricing with no hidden fees
  • Serving residential clients
  • Strong community ties and reputation

Fast, Reliable Service!

Metro Maintenance has provided fast, reliable services to its customers since 1986. Our mission is to take care of our customers with the best service possible! When you choose Metro Maintenance for your package unit repairs and service, you're selecting a team dedicated to your comfort and satisfaction.

Our Comprehensive Package Unit Repair and Service Offerings

  • Diagnostic Services
    Accurate problem identification for both heating and cooling functions.
  • Compressor Repairs
    Address issues with the heart of your cooling system.
  • Heating Element Service
    Fix problems with gas burners or electric heating elements.
  • Blower Motor Maintenance
    Ensure proper air distribution throughout your home.
  • Refrigerant Leak Detection and Repair
    Maintain optimal cooling performance.
  • Electrical System Troubleshooting
    Resolve wiring issues and control board malfunctions.
  • Condenser and Evaporator Coil Cleaning
    Maximize heat transfer efficiency.
  • Air Filter Replacement
    Maintain air quality and system efficiency.
  • Thermostat Calibration and Upgrades
    Optimize temperature control for both heating and cooling.

Signs Your Package Unit Needs Repair or Service

  • Inconsistent heating or cooling throughout your home
  • Unusual noises coming from the outdoor unit
  • Frequent system cycling
  • Unexplained increase in energy bills
  • Poor airflow from vents
  • Ice formation on the unit
  • Strange odors when the system is running
  • Failure to switch between heating and cooling modes

Maintenance Plans for Year-Round Comfort

Prevent future breakdowns and maintain peak efficiency with our comprehensive maintenance plans tailored for package units. Regular service can catch small issues before they become major problems, saving you money and ensuring uninterrupted comfort in every season. Ask about our flexible plans designed to fit your needs and budget.

Our Service Process

  • Initial Contact
    Call us to describe your package unit issues.
  • Prompt Response
    We'll schedule a service visit as quickly as possible to address your needs.
  • Thorough Inspection
    Our technicians will perform a comprehensive system check of all components.
  • Clear Communication
    We'll explain the issue and provide upfront pricing for repairs.
  • Expert Repair
    With your approval, we'll complete the repairs using quality parts and materials.
  • System Testing
    We ensure your package unit functions optimally in heating and cooling modes.
  • Maintenance Recommendations
    We'll provide advice on keeping your system running efficiently.

Frequently Asked Questions
About Package Unit Repair and Service

How often should I have my package unit serviced?

We recommend professional servicing twice a year: once before the cooling season and once before the heating season. This ensures your system is ready for peak performance year-round.

What's included in a typical package unit service visit?

Our comprehensive service includes inspecting and cleaning components, checking refrigerant levels, testing electrical connections, lubricating moving parts, and ensuring proper operation in both heating and cooling modes.

How long do package units typically last?

With proper maintenance, a package unit can last 10-15 years. However, if your unit is over 10 years old and requires frequent repairs, it may be more cost-effective to consider replacement.

Can I perform any package unit maintenance tasks myself?

Yes, you can change the air filter regularly and keep the outdoor unit clear of debris. However, we recommend leaving more complex tasks to our certified professionals to ensure safety and maintain warranty compliance.

How can I improve my package unit's efficiency between service visits?

To maintain optimal efficiency, keep the area around your outdoor unit clear, change filters regularly, use a programmable thermostat, and schedule prompt repairs when issues arise.

Don't let package unit troubles disrupt your home comfort. Trust Metro Maintenance for all your repair and service needs. Our experienced team is ready to diagnose and solve any issue, from simple fixes to complex system repairs. With our commitment to the best service possible, you can rest easy knowing your year-round comfort is in expert hands.

Contact us today to schedule your service appointment and experience the Metro Maintenance difference. Remember, at Metro Maintenance, All Work is Guaranteed.

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What Our Customers Say

What Sets Us Apart?

At Metro Maintenance we hold ourselves to a core truth: All Work is Guaranteed. But what does this mean? We believe service should be provided with integrity, hard work, and innovation, and that we should always do what it takes to make sure our customers are happy. We will always go the extra mile to make sure you get the very best from our team, from the moment we pick up the call to support after a job is complete.

30+ Years of Experience
Members of the Rocky Mount Area Chamber of Commerce
Ripe for Revivial
Down East Partnership for Children
Southside Academy Titans

We’ve Proudly Served Rocky Mount, NC & Beyond since 1993

Our team has been dedicated to helping our community for over 30 years. We can handle any HVAC, plumbing, or electrical issue you have, and we always guarantee our work. If you need assistance, we’re here with reliable service provided with integrity.

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